Cafe Manager – Logan Square, Wicker Park Cafes

Posted: October 12, 2018

Title: Café Manager

Department: Retail

Reports to: GM – Cafes

Status:Full Time

Exempt: Exempt

 

POSITION SUMMARY

The Café Manager will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values.

 

SPECIFIC RESPONSIBILITIES

  • Deliver café’s positive financial results in accordance to budget.
  • Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
  • Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
  • Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.
  • Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
  • Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
  • Responsible for long-term, strategic planning of café.
  • Perform other duties or projects as assigned.

 

EDUCATION/QUALIFICATIONS

  • College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.

 

REQUIREMENTS

  • Proficient skill level for POS and computer programs.
  • Knowledge of basic mathematics for business usage.
  • Availability and flexibility for schedule that includes evenings, weekends and holidays.
  • Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
  • Ability to see, read and write in English.
  • Reliable transportation to and from work.
  • Minimum of 40 hours/week

 


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