Careers

Welcome to the world of employment at Colectivo Coffee! Looking for a fun, growing company to start or continue your career? Look no further! We have multiple areas within our company, such as warehousing, cafes, admin, bakery, and much more. Current opportunities are listed below.

We look forward to hearing from you!

Looking for information about an upcoming Colectivo Instant Interview Day? Check our Facebook Events for the latest.

Employee Benefits

  • Free Coffee Products
  • Discounts on food/retail products
  • Health and Dental Insurance: requirements – 90 day full-time employment
  • 401k Retirement Plan: requirements – 1 year continuous employment (1000hrs+), age 21+
  • Vacation Time

Colectivo Coffee is proud to be an EEO/M/F/V/H employer.

Current Openings

Retail Opportunities

add_circle_outline Cafe Shift Leader

Department: Retail
Reports to: Café Manager
Status: Full-Time/Part-Time
Exempt: Non-Exempt

POSITION SUMMARY

The Café Shift Leader will provide leadership to deliver a remarkable experience for our customers and co-workers as it relates to Colectivo Coffee’s Mission and Values, under the supervision of the Café Manager.

SPECIFIC RESPONSIBILITIES
  • Deliver café’s positive financial results in accordance to budget.
  • Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.
  • Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.
  • Delegate specific responsibilities using Café Functional Architecture Model.
  • Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.
  • Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
  • Perform other duties or projects as assigned.
EDUCATION/QUALIFICATIONS

College degree in a business-related field and/or a minimum of 6 months work experience in a hospitality setting and/or supervisory role.

REQUIREMENTS
  • Proficient skill level for POS and computer programs.
  • Knowledge of basic mathematics for business usage.
  • Availability and flexibility for schedule that includes evenings, weekends and holidays.
  • Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
  • Ability to see, read and write in English.

add_circle_outline Cafe Staff

Location: All Cafes
Department: Retail/Cafe
Status: Part Time/Full Time, Non Exempt
Schedule: Must be flexible

Job Summary:

Our cafe staff are the face of the company to all our customers and provide the customer with an overall satisfactory coffee experience. They perform various functions that include, but are not limited to, taking customer orders, coffee and food preparation, barista, cash handling, and cafe maintenance. They are required to be knowledgeable about all aspects of our coffee, food, retail, and other products in order to maintain the highest standards of excellence.

Duties Include:
  • Providing an exceptional coffee experience in the cafe.
  • Preparing all coffee and specialty coffee drinks to the highest company standards.
  • Assisting customers with courteous and swift service.
  • Cleaning and maintaining cafe and all equipment.
  • Following food and safety guidelines.
  • Facilitating personal learning and career development by attending training classes and initiating on the training.
Requirements:

6 months to 1 year previous espresso preparation experience preferred, and customer service experience in a restaurant or retail setting

Bakery Opportunities

add_circle_outline Production Baker – 2nd Shift

Title: Production Baker
Department: Troubadour Bakery
Reports to: Bakery Production Manager
Schedule: Full-time
Exempt/Non: Non-exempt

POSITION SUMMARY

The Production Baker’s daily responsibility is to collaborate with other members of the bakery team and to complete the tasks necessary to meet the needs of daily production, such as: the preparation of cookies, muffins, scones, quick breads and other baked products. an entry level position that supports production in the Savory and Bakery Departments. Some of the supporting tasks include, but are not limited to: slicing, dicing, chopping, mixing and portioning of ingredients.

SPECIFIC RESPONSIBILITIES

  • Read and follow recipes in order to complete them accurately and efficiently.
  • Portion batters and/or dough.
  • Work on table to hand shape dough to specification.
  • Work clean while following Food Safety Procedures.
  • Mixing of ingredients and portioning to fulfill quantities needed for daily production and to ensure consistency in final product.
  • Packing product according to customer orders to ensure accurate and efficient product delivery.
  • Other duties or projects as assigned.
  • Works in accordance with all federal, state, and local safe production facility requirements.

REQUIREMENTS

This position requires a high school diploma or equivalent and basic reading and math skills. Must be willing to communicate and follow directions. Must be detail oriented. Must be able to lift at least 50lbs.

add_circle_outline Packer & Prep – 3rd Shift

Title: 3rd Shift Packer & Prep

Department: Troubadour Bakery

Reports to: Bakery Production Manager

Schedule: Full-time/Part-time

Exempt/Non: Non-exempt

 

POSITION SUMMARY

The 3rd Shift Packer & Prep is responsible for packaging bread and prepping other food items with attention to quality and efficiency as it relates to Colectivo and Troubadour’s Mission and Values.

 

SPECIFIC RESPONSIBILITIES

  • Slice bread loaves and buns.
  • Package bread into bags.
  • Organize orders and pack bread accordingly.
  • Pack other orders as needed.
  • Prep smoothies and other general prep as needed.
  • Operate and maintain production machinery safely.
  • Work clean while following Food Safety Procedures.
  • Clean and maintain work areas, utensils, and equipment to ensure food and personal safety.
  • Works in accordance with all federal, state, and local safe production facility requirements.

EDUCATION/QUALIFICATIONS

This position requires a high school diploma or equivalent and basic reading and math skills. Must be willing to communicate and follow directions. Must be detail-oriented. Must be able to lift at least 50lbs.

add_circle_outline Artisan Bread Baker

Title: Artisan Baker
Department: Troubadour Bakery
Reports to: Bakery General Manager
Status: Full-Time
Exempt: Non-Exempt

POSITION SUMMARY
The Artisan Baker will develop and produce artisan breads and artisan laminated pastries while following in Troubadour’s mission, goals and values.

SPECIFIC RESPONSIBILITIES

  • Ensure that all bakery areas and equipment are safe and sanitary in accordance with food handling procedures; keep area clean throughout shift and follow cleaning procedures at end of shift.
  • Accurately follow formulas in the preparation of all dough correctly and safely utilize all mixing, lamination and baking equipment.
  • Precisely scale, shape and score loaves. Assure finished baked products meet quality standards.
  • Mix, mould, prepare, and bake pastry shells as required.
  • Maintain correct inventory, recommend replenishment orders and properly store, date and rotate inventory items.
  • Organize ingredient storage and all supplies and equipment.
  • Works in accordance with all federal, state, and local safe production facility requirements.

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES

  • Ability to develop and maintain effective working relationships.
  • Strong interpersonal skills.
  • Ability to understand and carefully and accurately carry out oral and/or written instructions and to request clarification when needed.
  • Ability to learn quickly.
  • Perform physical activities in a variety of environmental conditions that require moderate to maximum strength lifting and handling of materials weighing up to 55 lbs.
  • Familiarity with the safe operation of all bakery equipment.
  • Ability to accurately measure ingredients.
  • Ability to accurately judge proofing time required by different breads.
  • Ability to accurately assess the effect of changes in the environment on the production schedule and take appropriate action.
  • Ability to shape and score dough to allow for maximum volume and “eye appeal.”
  • Ability to make and work with laminated dough.
  • Ability to “multitask” within a baking cycle.

SUMMARY OF EXPERIENCE

  • 3+ year’s industry experience shaping, scoring and baking European style breads. Culinary school degree desirable but not required.
  • Minimum 1 year experience with sourdough, liquid or stiff levain, poolish, sponges and rye starters preferred.
  • Minimum 2 years creating and baking laminated dough and viennoiserie preferred.

Other Opportunities

add_circle_outline Service Technician – Milwaukee & Madison

Department: Wholesale
Schedule: Full-time
Status: Non-exempt

POSITION SUMMARY

The Service Technician performs maintenance on various coffee brewing and other café equipment for retail and wholesale customers and ensures that the best possible customer experience is delivered by embracing the spirit and goals of Colectivo Coffee’s Mission and Values.

SPECIFIC RESPONSIBILITIES
  • Responsible for the maintenance of café equipment for inside and outside customers including espresso machines, coffee brewers, refrigerators, and other machinery.
  • Responsible for the installation of café equipment for inside and outside customers in new and current cafes.
  • Responsible for building maintenance for company retail locations.
  • Responsible for assisting customers with equipment questions or problems to ensure their complete satisfaction.
  • Responsible for company tool and vehicle maintenance to ensure personal and co-worker safety.
  • Take ownership of task assignments in the service department while supporting a dynamic and creative team environment driven by a passion for continuous improvement.
  • Follow the department problem resolution model which includes: Diagnosis, resolution design and development, repair preparation, performing repair, testing, verification and reporting.
  • Maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.
EDUCATION/QUALIFICATIONS
  • High School Diploma or equivalent.
  • Must be mechanically inclined.
  • Must be able to lift at least 100lbs.
  • Must have a valid driver license.
  • Requires a flexible schedule to perform duties such as, but not limited to: after-close café preventative maintenance, 24×7 on call support, special event set-up, etc.

add_circle_outline Delivery Driver – 3rd shift – Milwaukee/Chicago

Department: Wholesale / Bakery
Reports to: Logistics Manager
Exempt/Non: Non

Job Summary:

The Delivery Driver is responsible for ensuring that Colectivo food and coffee products are delivered punctually, carefully and professionally to Colectivo customers and cafes. The driver may be a frequent point of contact with Colectivo customers and therefore is a representative for Colectivo with good customer service skills.

Duties Include:
  • Delivery of product in a timely, safe and quality manner with invoices or other necessary documentation.
  • Provide friendly and respectful customer service to co-workers, vendors and customers.
  • Understand and provide Colectivo product knowledge to wholesale and retail customers.
  • Collect payments for COD accounts, signed invoices and other documentation as applicable.
  • Shelve inventory at cafes and customers, as requested.
  • Return empty containers to Colectivo, as needed.
  • Maintain vehicle including cleaning, fueling, fluid level checks and notification of oil changes.
  • Relay all issues, comments and concerns from customers to Manager, Sales Reps and/or Sales Support and looking for continually improve processes and service.
  • Clean work areas as needed.
  • Maintain a safe and consistent driving record to ensure quality customer service and transportation of product.
  • Pickup product as scheduled or requested.
  • Assist with additional maintenance and support duties as requested by Manager.
Requirements:
  •  High school diploma or equivalent.
  • Clean driving record and valid Wisconsin driver license.
  • Able to lift a minimum of 50 lbs.
  • Great customer service skills.
  • Ability to read maps and follow directions.

© Colectivo Coffee Roasters, Inc. 2019


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