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Cafe Manager

Cafe Operations
/
Chicago
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Full Time
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Exempt

The Café Manager will provide leadership to deliver a remarkable experience for our customers and co- workers as it relates to Colectivo Coffee’s Mission and Values.

SPECIFIC RESPONSIBILITIES

• Deliver café’s positive financial results in accordance to budget.

• Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.

• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.

• Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.

• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.

• Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.

• Responsible for long-term, strategic planning of café.

• Perform other duties or projects as assigned.

EDUCATION/QUALIFICATIONS

• College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.

REQUIREMENTS

• Proficient skill level for POS and computer programs.

• Knowledge of basic mathematics for business usage.

• Availability and flexibility for schedule that includes evenings, weekends and holidays.

• Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.

• Ability to see, read and write in English.

• Reliable transportation to and from work.

• Minimum of 40 hours/week

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the co-worker.