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Chicago Cafe Manager

Cafe Operations
Full Time

The Café Manager will provide leadership to deliver a remarkable experience for our customers and co- workers as it relates to Colectivo Coffee’s Mission and Values.


• Deliver café’s positive financial results in accordance to budget.

• Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.

• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.

• Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.

• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.

• Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.

• Responsible for long-term, strategic planning of café.

• Perform other duties or projects as assigned.


• College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.

  • Proficient skill level for POS and computer programs.
  • Knowledge of basic mathematics for business usage.
  • Availability and flexibility for schedule that includes evenings, weekends and holidays.
  • Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
  • Ability to see, read and write in English.
  • Reliable transportation to and from work.
  • Minimum of 40 hours/week
  • Have or be able to obtain a ServSafe Food Manager Certificate, City of Chicago Food Service
    Sanitation Certificate, ServSafe Allergen Certificate, and if applicable Basset Certificate
    (Evanston and Lincoln Park only).
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the co-worker.