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Cafe Manager

Cafe Operations
Full Time

The Café Manager will provide leadership to deliver a remarkable experience for our customers and co- workers as it relates to Colectivo Coffee’s Mission and Values.


• Deliver café’s positive financial results in accordance to budget.

• Develop and maintain a culture of accountability and continuous improvement that adheres to Standard Operating Procedures (SOPs) and processes.

• Train and develop co-workers for the responsibilities of their jobs, which ensure a high level of their overall performance.

• Delegate specific responsibilities using Colectivo’s Café Functional Architecture Model.

• Ensures the café’s coffee, food and administrative functions provide a remarkable customer experience with Colectivo’s people, products and environments.

• Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and co-workers.

• Responsible for long-term, strategic planning of café.

• Perform other duties or projects as assigned.


• College degree in a business-related field and/or a minimum of three years work experience in a management or supervisory position.

  • Proficient skill level for POS and computer programs.
  • Knowledge of basic mathematics for business usage.
  • Availability and flexibility for schedule that includes evenings, weekends and holidays.
  • Ability to stand for extended periods of time, reach, bend and lift a minimum of 50lbs.
  • Ability to see, read and write in English.
  • Reliable transportation to and from work.
  • Minimum of 40 hours/week
  • Have or be able to obtain a ServSafe Food Manager Certificate, City of Chicago Food Service
    Sanitation Certificate, ServSafe Allergen Certificate, and Basset Certificate
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the co-worker.