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Human Resources Manager - Milwaukee

Human Resources
Full Time

The Human Resources Manager is accountable for all activities of the HR Department in the Milwaukee market and will perform all functions with the highest level of consistency, compassion, and confidentiality as it relates to Colectivo Coffee’s mission, values, and overall customer experience.

  • Serve as primary contact for coworker relations issues and resolution for the Milwaukee market. Includes documenting and following up on co-worker issues, as well as, harassment and discrimination claims.
  • Recruit, schedule, hire, and retain talented staff to ensure our customers experience the highest standards of coffee and food products.
  • Conduct new hire paperwork, onboarding, and follow ups for all new co-workers.
  • Provides ongoing coaching and leadership training to all co-workers, shift leaders, and managers.
  • Communicate, track, and document co-worker required certificates.
  • Interpret and enforce company policies and local labor laws.
  • Records and analyzes turnover information including conducting exit interviews for all departing co-workers in Milwaukee market.
  • Facilitate manager and co-worker annual review process.
  • Schedules, communicates and responsible for new hire orientation, as needed.
  • Facilitate benefits administration through co-worker education and open enrollment meetings.
  • Record workers compensation claims.
  • Additional support as needed across other markets to support greater HR team.

  • Bachelor’s degree or equivalent experience
  • Minimum of 5 years working with multiple aspects of HR
  • Must be proficient or have ability to learn MS Office, HRIS systems and databases
  • Strong interpersonal and communication skills
  • Employee relations and investigation experience
  • PHR/SPHR preferred
  • Knowledge of Federal, State, Labor and Employment laws, Workers’ compensation, FMLA, ADA, and OSHA laws
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the co-worker.